Privacy Policy

Last updated: 07/13/2026

Zyesims respects your privacy. This policy explains how we collect, use, and protect your information when you use zyesims.com.

1. Information We Collect

• Order information: full name, email address, country, order details — required to deliver your eSIM and support you.
• Payment: processed by a third-party payment gateway compliant with security standards; Zyesims does not store your card number.
• Technical data: session cookies, shopping cart contents, preferred language and currency, anonymized usage statistics to improve our service.

2. How We Use Your Information

• Deliver your eSIM QR code and setup instructions via email.
• Provide customer support and process refunds.
• Send promotional emails only if you opt in — you may unsubscribe anytime.
• Comply with legal obligations (accounting, taxation, fraud prevention).

3. Data Sharing

We share data only to the minimum extent necessary with: eSIM infrastructure providers (to activate your plan), payment gateways, and technical infrastructure providers (hosting, email). We do not sell your personal data to anyone.

4. Storage and Security

Data is stored on servers secured with encrypted connections (HTTPS/TLS), and access is restricted to authorized personnel only. We retain order data for the duration required by law.

5. Your Rights

You have the right to request access to, correction of, or deletion of your personal data, and to withdraw consent for marketing emails. Submit requests to support@zyesims.com; we will respond within 30 days.

6. Cookies

This website uses essential cookies for shopping cart functionality, login, and remembering your language/currency preferences. You may delete or block cookies via your browser settings, though some features may not function properly.

7. Contact

For any privacy-related questions: support@zyesims.com.